Reference

How 3movs Handles Your Personal Data

Your account information, payment details, and device activity are handled with clear rules — no guesswork. Access and use of 3movs depends on your local law and eligible regions, and this policy explains exactly what we collect, why we collect it, and how you…

Account Data ProtectionbKash & Nagad Payment PrivacyYour Right to AccessCookie ControlsContact Us Anytime
3movs How 3movs Handles Your Personal Data
PRIVACY CONTACT

Reach Us About Your Data

Live Chat Open the chat widget from any page on 3movs to raise a data access or correction request directly with our support team.
Email Support Send your data request or privacy concern to our support address. Include your registered account email so we can locate your record quickly.
Account Settings Some data preferences — including marketing contact opt-out — can be adjusted directly inside your account settings without contacting support.
DATA HANDLING DETAIL

How We Protect and Manage Your Information

Payment Data Security

Payment references from bKash, Nagad, and Rocket are encrypted in transit and at rest. We store only the transaction reference, not your full wallet credentials or PIN.

Cookie Use

We use session cookies to keep you logged in across pages and analytics cookies to understand how the mobile lobby is used. You can decline non-essential cookies via the cookie banner.

Data Retention

Account records are kept for as long as your account is active and for a period after closure as required by applicable financial regulations. You may request deletion of non-mandatory data.

Requesting Changes

To access, correct, or delete your personal data, contact us via live chat or email with your account details. We aim to respond to all data requests within a reasonable timeframe.

Common Questions About Your Privacy

We collect your name, contact details, and the payment method you register — such as bKash or Nagad. Device and session data is also logged to secure your account against unauthorised access.

We store only the transaction reference number from your bKash, Nagad, or Rocket payment — not your wallet PIN or full account credentials. Payment data is encrypted at rest.

Yes. Contact our support team via live chat or email with your registered account details. We will provide a summary of the personal data we hold for your account.

Send a deletion request through live chat or email. Some data must be retained for financial compliance, but non-mandatory records can be removed upon a verified request from the account holder.

We do not sell your data. We may share limited information with payment processors like bKash or Nagad to complete transactions, and with fraud-prevention services to protect your account.

Yes. If you have accessed 3movs, this policy covers any data collected during that visit. You retain the right to request access or deletion regardless of your local eligibility status.
Reference

Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.